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Your Email Dashboard Is Lying To You
#004: Beyond Metrics: Decide With Purpose
TL;DR
Tracking your email marketing metrics doesn't have to be complicated.
In fact, the most successful email marketers I know focus on just a handful of key metrics that actually move the needle.
I'm going to show you exactly what those metrics are.
You can implement this system in the next 30 minutes (even if you're just getting started with email marketing).
Let me break it down for you...
The only 5 metrics that matter
You don't need fancy tools or complicated spreadsheets. (Trust me, I've tried them all)
You just need to focus on these 5 metrics:
1. Engagement Depth (Not Just Opens)
Here's what nobody tells you about open rates.
They're mostly BS.
But why:
Most email clients now pre-load images (which counts as an open)
Apple's privacy features have made open rates even less reliable
Traditional open rates don't tell you if anyone actually read your email
Instead, here's what you should track:
Average read time (aim for >45 seconds)
Reply rate (shoot for >2%)
Forward rate (the holy grail)
2. Revenue Per Subscriber (RPS)
Want to know the real secret to a profitable email list?
It's not the size. It's the RPS.
My RPS increased by 56% when I started segmenting my list based on:
Purchase history
Engagement level
Content preferences
3. List Health Metrics
Here's something most people don't realize:
Your email list dies by 23% every year.
(Scary, right?)
That's why you need to track these critical health metrics:
List Growth Rate
Active vs. Inactive Subscribers
Engagement Decay Rate
Spam Complaint Ratio
4. Customer Journey Position (CJP)
This one's a game-changer.
I map every subscriber to one of 4 stages:
New subscriber
Engaged reader
First-time buyer
Repeat customer
5. Action Completion Rate (ACR)
I measure how many subscribers actually implement what I teach.
Why?
Because subscribers who take action are 7x more likely to buy.
The Framework
Here's where it gets interesting...
After studying the email strategies of 50+ successful creators, I noticed a pattern:
The most successful ones track what I call "The Rule of 3R's":
Response (Do people engage?)
Results (Do people take action?)
Revenue (Does it drive business growth?)
But here's the key: They track them in that order.
The Paradoxical Reality
The best email marketers don't obsess over metrics daily.
Instead, they:
Set up robust systems
Check weekly for trends
Adjust quarterly for optimization
They focus on writing emails people actually want to read.
How to Implement This System (30-Minute Guide)
Ready to copy my system? Here's your step-by-step plan:
First 10 minutes:
Export your current metrics
Set up a simple Google Sheet
Next 10 minutes:
Configure tracking for the 5 key metrics
I use a combination of ConvertKit + Sheets
Final 10 minutes:
Create your baseline measurements
Set realistic improvement targets
If you can’t measure it, you can’t improve it
Prioritization Techniques: Eisenhower Matrix Explained
There's a fascinating paradox in modern productivity.
The more tools we have to manage our time, the less time we seem to have.
Why?
Because we're playing an entirely different game than we think we are.
Today, I'm going to share a powerful mental model that completely transformed how I think about time management – and it might just change your life too.
The Time Management Conundrum
Here's a thought experiment:
Imagine you have two tasks:
Responding to an "urgent" email from a colleague
Writing the business plan for your dream startup
Which would you do first?
If you're like most people (including my past self), you'd choose the email.
And therein lies the trap that keeps most of us stuck in the hamster wheel of busyness.
Let me explain...
The Eisenhower Principle
In 1954, President Dwight D. Eisenhower gave a remarkable speech at Northwestern University.
In it, he revealed a decision-making framework that helped him lead the Allied forces to victory in World War II and later guide America through the Cold War.
The principle?
"What is important is seldom urgent, and what is urgent is seldom important."
Mind-bending, isn't it?
This principle evolved into what we now call the Eisenhower Matrix.
But I prefer to call it the Power Matrix – because understanding it gives you unprecedented power over your time.
Here's how it works:
Picture your tasks in four quadrants:
Important & Urgent (The Firefighter Zone)
• Crisis management
• Deadline-driven projects
• Emergency meetingsImportant & Non-Urgent (The Growth Zone)
• Strategic planning
• Relationship building
• Skill development
• Health and wellnessUnimportant & Urgent (The Distraction Zone)
• Most emails
• Many meetings
• Other people's "emergencies"Unimportant & Non-Urgent (The Waste Zone)
• Mindless scrolling
• Excessive email organization
• Low-value busy work
After analyzing thousands of high-performers' schedules, I noticed something remarkable:
The most successful people spend 60%+ of their time in Quadrant 2 (The Growth Zone). The average person? Less than 15%.
This is the success gap hidden in plain sight.
3x3x3 Implementation
Want to reshape your relationship with time? Here's my simple 3x3x3 framework:
3 Minutes:
Write down your three most important long-term goals
3 Hours:
Audit your last week's activities
Sort them into the four quadrants
Identify your biggest time drains
3 Days:
Eliminate one Quadrant 4 activity completely
Delegate or automate one Quadrant 3 task
Schedule 2 hours daily for Quadrant 2 activities
The more time you spend in Quadrant 2, the fewer "emergencies" you'll have in Quadrant 1.
Remember:
Every time you say yes to an urgent but unimportant task, you're saying no to something that could change your life.
Choose wisely.
The key is not to prioritise what's on your schedule, but to schedule your priorities
Legal Considerations for Solopreneurs
The most expensive mistakes are the ones you don't see coming.
Nobody starts a business dreaming about licenses and tax forms.
We're creatives, marketers, consultants. We want to do the work we love.
But here's what I've learned the hard way: The freedom to do what you love depends on getting the boring stuff right.
Think of legal protection like the foundation of a house.
You can't see it. It's not exciting. Nobody compliments you on it.
But without it, everything else eventually collapses.
The same psychological bias that makes us procrastinate on our taxes leads many solopreneurs to ignore legal fundamentals.
I call this the "Urgency-Importance Paradox."
🧠 The Psychology:
Urgent tasks feel important (client work, sales calls)
Important-but-not-urgent tasks feel optional (legal setup)
Until they become emergencies
The 3 Pillars
After studying hundreds of solopreneur success (and horror) stories, I've identified three critical elements that separate the survivors from the casualties.
The Entity Shield
The Tax Framework
The Contract Fortress
Let's break each one down...
1. The Entity Shield
Your first line of defense against the chaos of commerce.
Picture your business as a ship sailing through sometimes-stormy seas. Your entity structure (LLC, Corp, etc.) is your hull.
Key insights:
Basic business license
LLC formation
Professional insurance
The smaller your business, the more protection you need.
2. The Tax Framework
Most people think taxes are about numbers. They're wrong. Taxes are about systems.
Here's the framework I've developed:
The 30% Rule: Automatically save 30% of all income
The Two-Account Strategy:
Operating account for daily business
Tax savings account (don't touch!)
The Quarterly Rhythm: Mark these dates in stone
April 15
June 15
September 15
January 15
Think of taxes like oxygen tanks for deep-sea diving. You don't need them until you desperately need them.
3. The Contract Fortress
Here's a pattern I've noticed studying successful solopreneurs:
The ones who survive long-term all have strong contract habits.
The Contract Trinity:
Clear scope definition
Payment protection
Liability limitations
83% of legal disputes could have been prevented by better contracts.
The Bigger Picture
Here's what fascinates me most about business legality:
It's one of the few areas where small actions have exponentially positive or negative consequences.
The Legal Flywheel
Good protection → Better clients
Better clients → More stable income
More stable income → Better protection
Here's Your Game Plan:
This Week: Visit your local government website and apply for necessary licenses
Next Week: Set up a separate business bank account
Within 30 Days: Get your basic contract template reviewed by a pro
Remember: The best time to set up legal protection was when you started.
The second best time is now.
Until Next Time,
Sumit
Think Big | Start Small | Keep Going
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I help entrepreneurs and professionals save 15+ hours weekly and achieve 3X output using AI prompts, templates, and workflows for content, productivity, and business growth.
I keep things concise, tactical & BS-free - just actionable solutions you can implement immediately!